Weekly outline

  • Business Management L3

    Good management is essential for business because people are the most import resource that we have. Understanding how to bring the best out in your team, how to gently steer without being heavy-handed and how to make the best decisions quickly, are key skills for any manager or team leader to develop and aspire towards.

    • Course Description

      ABC Certificate in Business Management Level 3

      Course code: PROF07

      Delivery method: Paper based pack

      Course duration: 12 months

      Entry requirements: No prior qualification needed

      Award achieved: ABC Level 3 Certificate in Business Management

      Awarding body: ABC

      Good management is essential for business because people are the most import resource that we have. Understanding how to bring the best out in your team, how to gently steer without being heavy-handed and how to make the best decisions quickly, are key skills for any manager or team leader to develop and aspire towards.

      This Business Management course will take you from the basics of managing a team and leading from the front to complex decision making models and how to measure the effectiveness of staff, so that you will quickly fast track you managerial career.

    • Level 3 certificate in business management course overview

      Skills gained

      • Insight into the managerial role within organisations, including structure, staffing, how to be a leader and how to influence and control difficult characters.
      • Specialist knowledge of tools for decision making, modelling approaches, using SWOT analysis as well as how to weigh the best response so that you are the person looked to for the right solution to a problem.
      • Understanding managerial roles in finances, marketing and operations and a firm grasp on the external factors that can impact performance and the growth of your business.

      Course outline

      This course is split into 8 units:

      Unit 1: Management and the Manager

      Unit 2: Management and Decision Making

      Unit 3: Employee Performance

      Unit 4: Financial Management

      Unit 5: Marketing Management

      Unit 6: Operational Management

      Unit 7: Change Management

      Unit 8: External Influences on a Business

      Course content

      Unit 1: Management and the Manager

      Module 1: What is management?

      Module 2: Function of managers

      Module 3: Planning

      Module 4: Organising

      Module 4: Staffing

      Module 5: Leading

      Module 6: Controlling

      Module 7: Coordination: the essence of management

      Module 8: Organisational Structures

      Unit 2: Management and Decision Making

      Module 1: Types of decisions

      Module 2: Decision Making Models

      Module 3: SWOT analysis

      Module 4: Internal and external factors that influence decision making

      Unit 3: Employee Performance

      Module 1: The Performance Cycle

      Module 2: Planning performance

      Module 3: Supporting performance

      Module 4: On-going review

      Module 5: Appraisals

      Module 6: What should be appraised?

      Module 7: Personality and appraisals

      Module 8: 360-degree Feedback

      Module 9: Performance Management Systems

      Module 10: Team Performance

      Module 11: Teams within organisations

      Module 12: Cross-functional management teams

      Module 13: Functional teams

      Module 14: Problem-solving teams

      Module 15: Are teams always the way forward?

      Unit 4: Financial Management

      Module 1: Total and average costs

      Module 2: Direct and indirect costs

      Module 3: Price, Total Revenue and Profit

      Module 4: How to calculate the business revenue

      Module 5: Calculation of profit

      Module 6: Break-even Analysis and Decision-Making

      Module 7: Contribution and contribution per unit

      Module 8: Contribution and break-even

      Module 9: Changing overheads

      Module 10: Target profit levels of activity

      Module 11: Introduction to cash flow forecasting

      Module 12: Forecasting cash flow

      Module 13: Importance of forecasting cash flow for businesses

      Module 14: Setting of Budgets

      Module 15: Income, expenditure and profit budgets

      Module 16: Balance sheet analysis

      Module 17: Interpreting Published Accounts

      Module 18: Liquidity ratios

      Module 19: Financial efficiency ratios

      Module 20: Shareholder ratios

      Module 21: Selecting Financial Strategies

      Module 22: Return on investment (ROI)

      Module 23: Discounted cash flow (DCF)

      Unit 5: Marketing Management

      Module 1: What is marketing?

      Module 2: Features of marketing

      Module 3: The importance of marketing

      Module 4: Approaches to running a business: product or market?

      Module 5: Objectives of Marketing and Market Research

      Module 6: Market research

      Module 7: Secondary research

      Module 8: Pros and cons of research methods

      Module 9: Qualitative and quantitative research

      Module 10: Variations between qualitative and quantitative research

      Module 11: Market segmentation

      Module 12: Market research data analysis

      Module 13: Niche and Mass Marketing

      Module 14: The marketing mix

      Module 15: Designing an effective marketing mix

      Module 16: Product lifecycle

      Unit 6: Operational Management

      Module 1: Making Operational Decisions

      Module 2: Capacity utilisation

      Module 3: Non-standard orders

      Module 4: Effective Operations Management: Quality

      Module 5: Quality control (QC) and quality assurance (QA)

      Module 6: Systems of quality assurance

      Module 7: Benchmarking

      Module 8: Quality standards and concepts

      Module 9: Qualitative and quantitative research

      Module 10: An introduction to quality systems and their management

      Module 11: Effective Operations Management: Customer Service

      Module 12: Effective Operations Management: Working with Suppliers

      Module 13: Role of suppliers in enhanced operational performance

      Unit 7: Change Management

      Module 1: What is Change Management?

      Module 2: Internal Causes of Change

      Module 3: Planning for Change

      Module 4: Key Influences on the Change Process: Leadership

      Module 5: Key Influences on the Change Process: Culture

      Module 6: Making Strategic Decisions

      Module 7: Importance of information management

      Module 8: Implementing and managing Change

      Module 9: Force field analysis

      Unit 8: External Influences on a Business

      Module 1: Government

      Module 2: Inflation and your Business

      Module 3: Causes of inflation

      Module 4: Effects of inflation

      Module 5: Growth

      Module 6: The business cycle

      Module 7: The effect of lack of growth on the business

      Module 8: Surviving a recession


      This course has no formal exams, however, your dedicated tutor will mark a number of tutor marked assessments (TMAs) to ensure that you have a thorough understanding of the course materials, providing important feedback and help with any trickier aspects of the course. In addition, you will complete a range of self-assessments that ensure you understand the materials as you learn.

      These are for your own information and do not need to be shown to your course tutor.

      Method of study

      Paper based pack

      This course is currently only available in paper-based format, therefore, you will receive the full course materials as well as a useful study guide, crammed full of tips and information to help you get the most out of the learning experience, student skills, techniques for writing your assessment answers and instructions for submitting your TMAs online for marking by your specialist tutor.

      Tutor support

      This Business Management course comes with tutor feedback and support by email for 12 months. You tutor will mark your TMAs and provide valuable guidance whenever required, so that you are always able to progress and get the most out of the learning materials.

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      How do I get my course?


      If the course you have bought is delivered online you will receive your login details by 2pm the next working day.

      Paper Based

      If the course you have bought is paper based it will be despatched the next working day. You will receive a tracking email and a text with a 1 hour delivery slot.

      What do I do next?

      All the information you need to complete your course will be included in your study guide. Once you have your course be it online or paper based you will be good to go!

      Everyone at Absorb wishes you the best of luck on your studying journey! We know it’s both rewarding and challenging and ultimately what a difference that qualification will make to your career path and life.

      Good luck!