The OTHM Introductory Certificate is suitable for Student Members who are at the beginning of their careers. Candidates do not necessarily have to have experience of working in the industry at the outset of the course but, if they do not have this experience, students are expected to be working in the industry on a part-time basis during the course. The Introductory Certificate course allows candidates to acquire useful basic knowlege as a preparation for a career in the industry.

You must be 18 years or older at the beginning of the course.

Marks allocated:
60% Project, 30% On-line examination, 10% Attendance

Project
The project will cover a practical working situation in travel, tourism or hospitality. Students are expected to undertake some research and to draw on their current work experience.

Your training centre will assist you in choosing and defining your topic so that it covers areas of the OTHM Introductory Certificate syllabus.

Assessment of the Introductory Certificate Project.

On-Line Exam
30 questions multiple choice to be completed in 1 hour at an OTHM Approved On-Line Examination Centre

Pass Mark
Candidates should attain at least 50% in both the Project and On-Line Examination to gain the Introductory Certificate

Grades will be allocated according to the OTHM grade table

Progression
On passing the OTHM Introductory Certificate Members will be eligible to be considered for OTHM Certificate course.

OTHM Certificate
Qualification: IntroCert OTHM
Who is this suitable for?

This qualification will help team leaders and supervisors and those who want to rise to the first tier of management.

Work Experience
Although it is desirable that Certificate students have some experience in the industry, no minimum is required.

Modules
The OTHM Certificate consists of 4 modules:

1. Introduction to Travel, Tourism and Hospitality
2. Introduction to the Business Environment
3. Introduction to Business Communication and Customer Care
4. Introduction to Business and Finance

Each module requires 45 hours of classroom teaching.

Assessment
Each module is assessed by a three hour written examination.

Progression
On passing the OTHM Certificate Members will be eligible to be considered for OTHM Diploma course.

The OTHM Diploma is suitable for people who have passed the OTHM Certificate (or equivalent) or who are already working at supervisory or management level.

Work Experience
Diploma students are expected to either have work experience in the industry before joining the course or be working part-time in the industry during the course or both. Candidates should note that if they intend to study for further professional qualifications in the industry a certain amount of industrial experience will probably be required.

Modules:
Part 1

1. Tourism Marketing and Management
2. Hospitality Marketing and Management
3. Human Resource Management

Part II

1. Tourism and Hospitality Operations Management
2. Financial Management and Information Systems
3. Customer Relations and the Business Environment
   

Each module requires 45 hours of classroom teaching.

Assessment
Each module is assessed by a three hour written examination.

Progression
On passing the OTHM Diploma Members will be eligible to be considered for OTHM Higher Diploma course.

The OTHM Higher Diploma is suitable for people who work in the Tourism and Hospitality Industry and who have already gained an OTHM Diploma, or other qualifications at a suitable level.

This qualification is appropriate for middle and senior managers.

On completion of the OTHM Higher Diploma, you can also be put forward for election as a Full Member of OTHM.

Work Experience
Higher Diploma students are expected to either have work experience in the industry before joining the course or be working part -time in the industry during the course or both. Candidates should note that if they intend to study for further professional qualifications in the industry a certain amount of industrial experience will probably be required.

Modules:
Part 1

1. Marketing Communications for Tourism and Hospitality
2. International Tourism & Hospitality Business Environment
3. Corporate Business Strategy and Finance

Part II

1. Management Information Systems
2. Strategic Human Resource Management
3. Project: Operations Management in the Business Environment

Each module requires 45 hours of classroom teaching.

Assessment
Each of modules 1 to 5 is assessed by a three hour written examination.

Module 6 is assessed by a project.

Progression
On passing the OTHM Higher Diploma Members will be eligible to be considered for various courses in recognised colleges and universities in the UK and around the world.